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Our Policies

***Because of the very weak American dollar against the European Currencies, we have had to raise our prices on the Diamant and Werner Kern shoes. We did our very best to correct all pricing, but should we have missed some of them, we hold the right to refund your money or request the difference. We sincerely appologise for any inconvenience this may cause our valued customers ****

Cancellation Policy

Best Ballroom Shoes strives to deliver the highest possible quality of customer service without passing any unnecessary expense to our customers. Please review the following 3 conditions for order cancellation:

1) When your order status is Just Ordered you have up to 30 minutes after placing your order to cancel it directing through our ordering system. Simply sign back in and empty your cart, or empty the cart and put in a new order after canceling the first order.

2) When the order status is "In Process", you may still request cancellation. Upon receipt of your request for cancellation, we will e-mail confirmation of your request. However, please be advised that we cannot guarantee that your request for cancellation will be honored. Your order may already have entered the shipping process, at which point it cannot be cancelled.
3) When the order status is "Shipped", you must return your order to us once you receive the shipment; and place a new order. Our Return/Exchange Policy will then apply.

Return/Exchange Policy

All Return/Exchange matters are subject to our Specific Policies for Return/Exchange as outlined below:
Custom-made shoes and clothing are non-refundable. Please do not send them back to Best Ballroom Shoes.

All other dance shoes and clothing returns/exchanges will need to be made within Fourteen (14) days of receipt by you. You must obtain a return authorization code from Best Ballroom Shoes before the return can be made. A $15.00 handing/restocking fee will be charged. For all exchanges and/or refunds, please write to Melissa at info@bestballroomshoes.com to get a return authorization form to return your shoes. This form will provide the appropriate address to sent the returns.

Any valid return of dance shoes for the purpose of exchange or refund must be received with the dance shoes in their original undamaged shoe box(es) with the original interior packaging also included in the return. The buyer is responsible for return shipping. Any return of dance shoes with soiled soles, scratches, marks, blemishes, stretching or exhibit any sign of use or indication of wear will not be accepted. Any such shipment will be returned to the customer at the customer's expense.

If you do not follow this procedure and do not send the shoes where they are directed on the form, you will be charged an ADDITIONAL fee of $30.00 per pair since we will have to send the shoes off yet again with the proper paperwork filled out and attached.

***********************************************************************************************************************************************

RETURN POLICY FOR CLOTHING

Randall Designs Clothing Policy:

You may return any unused item(s) with the tag still attached within 14 days of purchase. You will be reimbursed for the item minus the $15.00 restocking fee.

All Close Out items are FINAL SALES, no exchanges or refunds will be issued.
If you are completely dissatisfied with your purchase, or if you believe that we made a mistake with your order, please email your concerns to

Melissa at info@bestballroomshoes.com

===========================================================================================================================

Shipping Policy

Shipping Policy

How to Pay for Shipping to other Countries, Alaska, or Hiawii
(Free Shipping within the 48 Contiguous States)

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

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==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

How to Pay for Shipping to other Countries, Alaska, or Hiawii
(Free Shipping within the 48 Contiguous States)

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

Residents of Alaska, Hawaii must pay a surcharge of $12.00 and Canada $14.00 USD to cover the differential shipping cost from the 48 states to these locations. Worldwide shipping costs outside of Alaska, Hawaii and Canada is approximately $25.00 USD, and will be raised or reduced based on actual cost. Small Items with very low profit margins DO require shipping if not ordered with a pair of shoes. There is a shipping link adjacent to those items.

Please click here to add your shipping surcharge to your shopping cart

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

tï

==============================================================

Color Book Policy:

A refundable deposit of $50.00 is required to borrow the color book for our custom shoes. As stated when you check out, you may keep the color book 7 days after receipt by you. If you need an extension past the 7 days, you must get permission from Best Ballroom Shoes before the 7 day period is up. Failure to return the book within the 7 days will result in a late fee of $5.00 per day. We have very few books, and the supply has been shrinking. As a result we have been unable to serve many valuable customers.

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

==============================================================

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

If you just need some help or advice, click here to contact Melissa!

If your shopping cart will not fill click here

Custom-made shoes and clothing are non-refundable. Please do not se